Chapter 2 CRM History
Introduction 1 UK and JAA CRM Requirements 1

Chapter 3 Requirements
Introduction 1 CRM for Cabin Crew 1 CRM for Helicopter Crews 1 HPL Training for Flight Deck Crew 1 Initial CRM for Flight Deck Crew 1 Recurrent CRM for Flight Deck Crew 1 Assessment of Flightcrew CRM skills 2
Requirements for CRM Instructors (CRMIs) and CRM Instructor-Examiners (CRMIEs) 2

Chapter 4 CRM Standards and Training
Introduction 1 CRM Standards 1 Objectives of CRM Training 1 CRM Training Syllabus 2 CRM Training Methods 4 Summary 5
Chapter 5 CRM Instructors (CRMI)
Requirements - General 1 Instructor Requirements 1 Initial Accreditation for CRMIs 3 Grandfather Rights for CRMIs 4 Accreditation for CRMIs 4 Revalidation Criteria for CRMIs 6 Record Keeping 6
Chapter 6 CRM Instructor- Examiners (CRMIEs)
Requirements - General 1 Examiner Requirements 1 Initial Accreditation 2 Accreditation 2 Revalidation Criteria 3 Record Keeping 4
Chapter 7 Assessment of Flight Crew CRM Skills
Introduction 1 Assessment Requirement 1
Chapter 8 Evaluation of the Effectiveness of CRM Training
Introduction 1 Methods Available 1

Appendix 1  
CRM Skills and Example CRM Syllabi
ICAO Human Factors - Skill Requirement 1 AIC 117 CRM Syllabus 3 An Example CRM Syllabus from an Operator 6
Appendix 2  
Human Performance and Limitations
Introduction 1 Basic Theory 1 ICAO Human Performance Training Curriculum for Pilots 2 JAR FCL Syllabus/ CAA HPL syllabus 6 Practical Notes 10 Examples and Suggested Training Material 10 References and Useful Additional Reading 11
Appendix 3  
Attention, Vigilance, Fatigue, Stress and Workload Management
Introduction 1 Arousal and Workload 1 Stress: Domestic and Work Related 3 Sleep, Fatigue and Circadian rhythms 5 Fatigue 6 Alcohol and Medication 7 Practical Notes 8 Initial Training and Objectives 8 Recurrent Training and Objectives 8 Examples and Suggested Training Material 9 References and Useful Additional Reading 9
Appendix 4  
Information Processing
Introduction 1 Basic Theory of Information Processing 1 Information Processing Limitations 5 Practical Notes 8 Initial Training and Objectives 8 Recurrent Training and Objectives 8 Examples and Suggested Training Material 8 References and Useful Additional Reading 8
Appendix 5  
Human Error, Reliability and Error Management
Introduction 1 Basic Theory 1 Error Management 6 Practical Notes 7 Initial Training and Objectives 7 Recurrent Training and Objectives 7 Examples and Suggested Training Material 8 References and Useful Additional Reading 8
Appendix 6  
Situation Awareness
Introduction 1 Definitions 1 Basic Theory 2 Practical Notes 5 Initial Training and Objectives 6 Recurrent Training and Objectives 6 Examples and Suggested Training Material 7 References and Useful Additional Reading 7
Appendix 7  
　
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