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4.2.3.5  Further guidance on a maintenance organization’s procedures manual is provided in Section 4.4 of this part.
4.2.4  Personnel
4.2.4.1  The organization should employ sufficient personnel to plan, perform, supervise and inspect the activities included in the approval. Because organizations engaged in aircraft maintenance for commercial reasons are under constant pressure to achieve maximum work throughput, it is important to determine that such organizations have the necessary personnel to match the anticipated workload without any reduction in the standards accepted by the airworthiness authority.
4.2.4.2  Annex 6, Part I, 8.7.6.3 requires the approved maintenance organization to establish the competence of maintenance personnel in accordance with a procedure and to a level acceptable to the airworthiness authority. It also states that the person signing a maintenance release shall be qualified in accordance with Annex 1. It is important to realize that aircraft maintenance is an integrated activity, involving technical records, planning, supervision, quality control or quality assurance personnel, mechanics and specialist technicians such as non-destructive test personnel. Procedures should exist to ensure that these persons are assessed for competence in relation to their particular role within the organization.
4.2.5  Training policy
4.2.5.1  Annex 6, Part I, 8.7.6.4 requires that “The maintenance organization shall ensure that all maintenance personnel receive initial and continuation training appropriate to their assigned tasks and responsibilities.”  Air transport is an industry which, more than most, has to adapt to technology in a constant state of evolution. Training provided to personnel engaged in aircraft maintenance needs to mirror this state of change.
4.2.5.2 It is strongly recommended that policies for initial and refresher training be considered in the assessment for approval by the airworthiness authority. Consideration should be given to the needs of mechanics, quality control and quality assurance personnel, supervisors, planners and technical records personnel as well as of those persons signing a maintenance release.
4.2.5.3  It is important to note that training should not be limited to providing knowledge of the products which are maintained by the organization. There is a need to ensure that all personnel are given training on the company procedures associated with the approval. Where the organization utilizes specialized techniques such as non-destructive inspection or novel methods of repair, appropriate training should be provided.
4.2.5.4 Human Factors aspects are recognized to be an essential element in any aviation activity. The training programme is required to include training in knowledge and skills related to human performance, including coordination with other maintenance personnel and flight crew (guidance material relating to such training may be found in the Human Factors Training Manual (Doc 9683)).
4.2.6 Maintenance release
4.2.6.1 Annex 6, Part I, 8.8 and Part III, Section II, 6.7 state that a maintenance release shall be completed and signed to certify that the maintenance work performed has been completed satisfactorily and in accordance with procedures described in the maintenance organization’s procedures manual.
4 2.6.2 A maintenance release shall contain a certification including:
a)  the basic details of the maintenance carried out;
b)  the date such maintenance was completed;
c)  when applicable, the identity of the approved maintenance organization; and
d)  the identity of the person or persons signing the release. 
4.2.6.3 A maintenance release, which certifies that the maintenance work has been completed in a satisfactory manner, is necessary before flight at the completion of any package of maintenance specified by the customer in accordance with such customer’s responsibility. (see Chapter 1 “Air Operator Certificate-Airworthiness Aspects” of this Part). This package of maintenance may include any one or a combination of the following elements:
　
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