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4.1.1.2  Annex 6, Part I, 8.2 and Part III, Section II, 6.2 include requirements for an operator to ensure that a maintenance control manual is provided for the use and guidance of maintenance and operational personnel. The operator is required to ensure that the manual is amended and revised as necessary and that copies of the changes are distributed to holders of the manual.
4.1.1.3  Annex 6, Part I, 11.2 and Part III, Section II, 9.2 specify the subjects to be included in the operator’s maintenance control manual.
4.1.1.4  Annex 6, Part I, 8.3 and Part III, Section II, 6.3 place an obligation on operators to provide a maintenance programme approved by the State of Registry for use and guidance of maintenance and operational personnel and to ensure that the maintenance of their aeroplanes is performed in accordance with this maintenance programme.
4.1.1.5 Taken together, Annex 6, Part I, 8.2 and 8.3 and Part III, Section II, 6.2 and 6.3 effectively place an obligation on operators to have maintenance programmes and systems of maintenance control.
4.1.1.6  Although an operator may include a maintenance facility within its organization, many operators now contract maintenance to a separate organization. This chapter therefore deals with approved maintenance organizations and Chapter 1 of this Part addresses the operator’s maintenance responsibilities for the issuance of an Air Operator Certificate.
4.1.2 Maintenance organizations
4.1.2.1  Annex 6, Part I, Section 8.7 contains requirements for approved maintenance organizations as referred to under 8.1.2 and Part III, Section II,  6.1.2. In summary, the requirements are regulating:
a) approval of the organization;
b) maintenance organization’s procedures manual;
c) maintenance procedures and quality assurance system;
d) facilities;
e)  personnel;
f)  records; and
g) maintenance release.
4.2 Overview of the criteria on which approval of maintenance organizations is based
4.2.1 Issuance of approval
4.2.1.1  It is strongly recommended that approval be granted only to a whole organization headed by its chief executive officer (CEO), who should be responsible to the CAA for ensuring compliance with the terms and conditions of the approval. This approach provides a guarantee to the CAA that responsibility for corrective action for any deficiencies identified by the CAA is vested at the highest level in the organization’s management structure, thus ensuring that the necessary executive authority (including finance, where applicable) will be available. This might not be the case, for example, if the approval is vested only in the inspection department of an organization.
4.2.1.2  To support the CEO there should be a group of key personnel, nominated to the CAA, who are appropriately qualified and experienced to manage the various aspects of the activities included in the approval.
4.2.2 Systems of inspection and quality management
4.2.2.1  To satisfy the obligation of States under Part I of Annex 6, aircraft cannot be released to service following scheduled or unscheduled maintenance unless certifications are made by appropriately licensed and approved personnel that the tasks have been completed satisfactorily and in accordance with the procedures described in the maintenance organization’s procedures manual. There are three generally accepted methods of meeting this requirement:
a)  licensed personnel either complete the task, or are responsible for its completion, and issue the necessary certification;
b)  the staff of a production department complete the task, with a separate inspection department responsible for the necessary certification; or
c)  the staff of the production department complete the task to approved quality control standards and also issue the necessary certification, while a separate quality assurance department performs sample audits to determine that the approved procedures are being adhered to and that the final product is satisfactory.
　
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