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Part 5. Developing ACRM Crew Training
Part 5 of the Manual presents the steps for developing ACRM crew training. This development process may parallel the development of instructor/evaluator training especially where similar module content can be used for both types of training (see Appendices C and H to compare two sample outlines). The development of crew training starts with the planning process and works through the development of the modules that are to be used to train crews in ACRM.

 

Overviewof CrewTraining Development

. Crew training can be a significant cost of the ACRM program, so determine ways to reduce its cost.
Planning for Crew Training Development Activities
Planning for ACRM crew training should consider the development process in the context of ACRM implementation within the organization. Crew training should be completed and ready for delivery at a point when crews receive their recurrent or other form of scheduled training. ACRM crew training should be integrated with the rest of the training as much as possible. Crew training can be the largest cost of the ACRM program, so determine ways for reducing the cost of that training. For example, ACRM crew training may be implemented as an extension to existing crew training rather than a new addition.
In planning, consider how much of the instructor/evaluator training material can be adapted to crew training. Much of the CRM procedure training material for I/Es should transfer to crew training. That material can then be expanded to include incidents and examples that support the need for the new procedures. The instructor/evaluator material on crew assessment will have to be changed from representing the evaluator’s perspective to a crew perspective. From experience at one airline, most of the instructor/evaluator training material does transfer to crew training; this is one of the advantages of developing most of the instructor training before starting work on the crew training.
Several additional considerations can help in planning the development of crew training. It is helpful to have the instructors involved in the development process. As with the development of the instructor/evaluator training (see Part 4), if the instructors are brought in at the beginning and encouraged to be involved, they will take ownership in the ACRM crew training. Finally, some of the crew training modules can be developed in parallel. This is a strategy to consider if crew training needs to be developed in a relatively short period of time.

Establishing the Development Team
ACRM crew training is generally developed by the training department with the cooperation of the instructor/evaluator group. In smaller airlines there may be only one person available to develop the training material, but even in that situation it is
. Consider establishing a development team whose members have most of the expertise required to design the ACRM crew training.
. There are existing training areas that can be extended to meet ACRM training needs.
　
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