(a)
Intra-Service or Agency Logistics System These systems are available at various levels and are designed to support specific missions of the organization.  Contact your supporting supply activity or logistics office to learn more about what systems are available.  If an intra-support system is not available, other options exists as discussed in the following.

(b)
Web Requisitioning (WEBREQ) Web Requisitioning is commonly referred to as WEBREQ.  This system allows customers to order map products via internet.  If you experience problems assessing WEBREQ, please contact the Defense Automated Addressing System (DAAS).  Any questions or concerns you have with submitting requisitions through WEBREQ should be directed to the DAAS at (937) 656-3247 or DSN 986-3247. WEBREQ will be replaced by DOD EMALL by 2007.

(c)
Department of Defense Electronic Mall (DOD EMALL) The DOD EMALL is a DAASC web product designed to allow customers to efficiently locate and order map, charts and geospatial products from electronic catalogs through a “point, click, and ship” system.  EMALL provides status and response documents back to the user.  EMALL also accepts ordering via uploading of files from the DLA/NGA electronic map catalog.  For information and access to DOD EMALL go to https://emall6.prod.dodonline.net. DOD EMALL will replace WEBREQ by 2007.

(d)
DAASC Automated Message Exchange System (DAMES) DAMES requires a desktop personal computer, modem, and telephone line.  Software and assistance are available from the DAASC Information Center.

ATTN: Help Desk Building 30207 5250 Patterson Rd. Wright Patterson AFB, OH 45433-5328
(937) 656-3247 or DSN 986-3247 Fax (937) 656-3800/1 or DSN Fax 986-3800/1

(e)
DAAS Integrated E-mail Logistics (DIELOG) System The DIELOG system allows access to DAAS over the internet via electronic mail system.  For more information send an e-mail to DAASC at: dielogreq@daas.dla.mil.

(f)
Streamlined Automated Logistics Transmission System (SALTS) SALTS is a U.S. Navy developed telephone, satellite, and e-mail system with users from a variety of services and agencies.  For more information contact SALTS Project Office at (215) 697-1112 or DSN 442-1112; Fax (215) 697-1476 or DSN Fax 442-1476.

(2) FLIP Account Maintenance

(a)
Richmond Map Facility (RMF) Web Portal. The web portal allows customers to review their account profile and edit as required, make changes to FLIP and map subscriptions, review status of requisition(s) and backorders, and finally, allows cross-referencing of National Stock Numbers (NSNs) and NGA Reference Numbers (NRNs).  Access the RMF Web Portal at http://www.dscr.dla.mil/rmf/

11-5 AUTOMATIC DISTRIBUTION, FLIGHT INFORMATION PUBLICATIONS (FLIP) -
a. Procedures for distribution are outlined in DLA E-Catalog of Maps, Charts and Related Products, and DLA website www.dscr.dla.mil/rmf under ACCOUNTS.
b.
Inquiries concerning automatic distribution shortages or undelivered shipments of Flight Information Publications for both Continental United States and Overseas based customers should be made through local receipt channels, such as the base Post Office, the base Transportation Office, the local parcel service, etc., whichever is the established transportation carrier for delivery of products. Every possible effort should be made on-base or locally to find delayed or undelivered shipments. If unsure from where the Automatic Initial Distribution (AD) originated, please contact NGA at the following numbers: DSN 369-5270, toll free COM 800-771-3149 or COM 636-321-5270.

c.
If above self-search method fails, contact NGAs DoD FLIP printing contractors directly (except Army, see note below).

When inquiring about a product please state your DoD Activity Address Code (e.g.,JM5000) and the NGA Reference Number(s) of the Product(s).
　
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