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States of the European Civil Aviation Conference
(ECAC). The EATM work programme outlines the
specific stakeholder actions needed to implement
the ATM operational improvements in each
of these performance areas, which will ensure
that the European ATM system is able to cope
with the projected demand up to 2020.
Whilst the first step up to 2004 sees EATM concentrating
on optimal airspace organisation and
EUROPEAN
AIR TRAFFIC MANAGEMENT
human resources management issues, the overall
challenges that EATM has to meet include:
 reducing ATM safety risk (in the air and at and
around airports) while air traffic is growing;
 improving human performance issues in a
safety-related and regulated environment;
 gradually increasing the capacity of the
European ATM system in balance with
demand;
 optimising the use of available capacity
through flexible use by civil and military
airspace users, and improved procedures at
airports;
 managing, predicting and planning traffic in
order to reduce the level of ATM-specific
delays;
 improving productivity in ATM and facilitating
high standards of service linked to customer
needs, while controlling costs and addressing
human performance;
 enhancing the interoperability and support
implementation of highly cost-beneficial ATM
systems and tools;
 determining new mechanisms and procedures
to enhance the response of ATM to
security threats and events affecting individual
components of the ATM system;
 achieving an environmentally sustainable air
transport system whilst continuing to meet
growing demand;
21
PAGE
EUROCONTROL Annual Report 2003
22
PAGE
2003 IN PERSPECTIVE
ATM – A DYNAMIC INDUSTRY
2003 was a year of continuous, momentous
change in ATM. It was the busiest year ever on
record, with almost 8.5 million flights, representing
an increase of 2.8% on 2002.The consequent
challenges reinforced the belief that
cooperative working between all parties in aviation
is the best way to optimise the efficiency
of ATM for all users. The most noteworthy
example of this cooperation was the Single
European Sky (SES) initiative, which was given
the political go-ahead in 2003.This is helping to
build a uniform European vision of future air
traffic management systems. The amalgamation
of technical excellence at EUROCONTROL
and the regulatory strength of the European
Commission will foster an approach to ATM
management that will improve productivity,
raise standards, control costs and improve
efficiency.
A Memorandum of Cooperation was signed
with the North Atlantic Treaty Organisation
(NATO) to further enhance existing cooperation
in ATM and to focus on issues of common interest
during crisis or war, and in response to acts
of unlawful interference against civil aviation.
This strategic agreement aids the development
of short-term security and safety measures and
paves the way for improved capacity during crisis
or war.
 accelerating the implementation of those
measures and systems that will help mitigate
the impact of aviation operations on the environment;
 ensuring mutual recognition of civil and military
requirements.
2003 WAS THE BUSIEST YEAR
ON RECORD, WITH ALMOST
8.5 MILLION FLIGHTS, REPRESENTING
AN INCREASE OF 2.8% ON 2002 ©
Michel Isaac
EATM
Despite many challenges in 2003, EATM had a
high success rate in delivering products and
services to our stakeholders. An average completion
rate of 87% for deliverables was
achieved during a year of great organisational
change within EATM.
EATM made significant inroads during 2003 in
the development of cooperative working
arrangements at political and international level.
As regards safety, the Strategic Safety Action Plan
(SSAP) was published. This sets the scene for
short-term and medium-term safety improvements
in all aspects of ATM. In terms of capacity
improvements, EATM played a significant role, in
cooperation with its stakeholders, in the development
of new network structures and improving
ATM productivity. These, plus our new gateto-
gate perspective on ATM, have all been precursors
to improving the availability of capacity
in 2003. The simultaneous reduction in delays
over the same period was directly attributable to
the capacity improvements made before and
during 2003.
The launch of the European Aeronautical
Information Services Database (EAD) in 2003 was
an award-winning example of cost-effective and
　
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