Appendix IV to AMC M.A.604 Maintenance Organisation Manual
1. Purpose
The maintenance organisation manual is the reference for all the work carried out by the approved maintenance organisation. It should contain all the means established by the organisation to ensure compliance with CAR-M according to the extent of approval and the privileges granted to the organisation. The maintenance organisation manual should define precisely the work that the approved maintenance organisation is authorised to carry out and the subcontracted work. It should detail the resources used by the organisation, its structure and its procedures.
2. Content
A typical Maintenance Organisation Manual for a small organisation (less than 10 maintenance staff) should be designed to be used directly on a day to day basis. The working documents and lists should be directly included into the manual. It should contain the following:
Part A. — General
—
Table of content

—
List of effective pages

—
Record of amendments

—
Amendment procedure

1.10  Drafting
1.11  Amendments requiring direct approval by the DGCA
1.12  Approval
— Distribution
1.13  Name or title of each person holding a copy of the manual
— Accountable manager statement
1.14  Approval of the manual
1.15  Statement that the maintenance organisation manual and any incorporated document identified therein reflect the organisation’s means of compliance with CAR-M
1.16  Commitment to work according to the manual
1.17  Commitment to amend the manual when necessary
Rev 0, dated 2nd March, 2010
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Part B — Description
—  Organisation’s scope of work
.  
Description of the work carried out by the organisation (type of product, type of work) and subcontracted work

.  
Identification of the level of work which can be performed at each facility.

—  General presentation of the organisation
.  Legal name and social status
—  Name and title of management personnel
.  
Accountable manager

.  
Senior managers

.  
Duties and responsibilities

—  
Organisation chart

—  
Certifying staff

.  
Minimum qualification and experience

.  
List of authorised certifying staff

—  Personnel
.  
Technical personnel (number, qualifications and experience)

.  
Administrative personnel (number)

—  General description of the facility
.  
Geographical location (map)

.  
Plan of hangars

.  
Specialised workshops

.  
Office accommodation

.  
Stores

.  
Availability of all leased facilities.

Rev 0, dated 2nd March, 2010
—  Tools, equipment and material
.  
List of tools, equipment and material used (including access to tools used on occasional basis)

.  
Test apparatus

.  
Calibration frequencies

—  Maintenance data
.  List of maintenance data used in accordance with M.A.402, and appropriate amendment subscription information (including access to data used on occasional basis).
Part C — General Procedures
—  
Organisational review

a.  
Purpose (to insure that the approved maintenance organisation continues to meet the requirements of CAR-M) 
　
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