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· Was the seat belt sign on? If yes, for how long?
· Were passengers seated when the seat belt sign was on?
· Were you seated at your cabin crewmember assigned seat? If you were not seated, why not?
· Where were you when the turbulence occurred?
· What announcements were made regarding the turbulence? Were passengers instructed to
remain seated? When were the announcements made?
· Were there problems with stowing equipment before or after the turbulence event?
Appendix A: Cabin Safety Investigation Guidelines December 2001
Issue 1
A-9
· Were you injured? Describe your injuries. Were you able to assist others following the
turbulence?
· Describe injuries that you observed in other crewmembers or passengers.
Smoke/Fire/Fumes:
· When did you become aware of smoke, fire, or fumes?
· Where did you first observe smoke or fire? Describe what you saw and/or smelled (colour,
density, and odour).
· Where were you when you first became aware of fumes?
· Did the conditions increase, decrease or change during the occurrence?
· Did you have difficulty breathing? Did you use PBE or other protection?
· Did you have problems communicating with other crewmembers or passengers? If yes,
describe the problems.
· Did you use fire-fighting equipment? Describe.
Ditching/Inadvertent Water Landing:
· Were there any problems deploying, inflating or boarding the slide/rafts or life rafts?
· Did you move a slide/raft or life raft from one location to another? Describe any
difficulties.
· What type of personal flotation device did you use? From where did you obtain it?
· Did you have any problems obtaining it or using it?
· What personal flotation devices did passengers use?
· Did passengers have any problems obtaining or donning their life preservers?
(adults/infants/children)
· Who commanded the lift raft or slide/raft that you boarded? Were there other
crewmembers in that raft?
· Describe the rescue operation.
· Describe sea survival procedures that were used.
· Did you retrieve an ELT? If yes, from where? Was the ELT used?
A.3.2 Passenger Interview
Personal Data:
· Name, gender, age, height, and weight
· Address
· Phone number
· Occupation
· Seat number and location
· Aviation experience
· Any disability that could impair egress from the aircraft
· Languages spoken
· Were you injured? Describe your injuries. When and how were you injured?
Appendix A: Cabin Safety Investigation Guidelines December 2001
Issue 1
A-10
Pre-Flight Preparations:
· Describe the weight, size and stowage of your cabin baggage.
· Describe the clothing and footwear that you were wearing when the accident occurred.
· Was there a pre-departure safety briefing? How was it provided (i.e. pilot, cabin
crewmember, video or other means)? Did you understand the safety briefing?
· Did you read the safety card?
· Did you understand the information on the safety card?
· Did you note the locations of more than one exit near your seat?
· Were you seated adjacent to an emergency exit?
· Were you briefed prior to departure on the operation of the exit? If yes, by whom?
· Describe the observations of maintenance, ground service personnel (de-icing), or flight deck
crew that might be pertinent to the investigation.
Occurrence Information:
· How and when did you first become aware of a problem? Where were you when you first
became aware of a problem?
· How did the crew prepare you for the emergency? Were you given instructions over the PA
system? By an individual crewmember? Shouted instructions?
· Did you hear any shouted commands? If yes, what did you hear? Did the information help
you?
· Did you brace for impact? Describe your brace position.
· Were you travelling with infants/children? How were they restrained? Were there any
problems?
· How tightly was your seat belt fastened? Did you have any problems releasing your seat
belt? If yes, describe them.
· Did you remove your shoes? Why? If you did not remove them, did they stay on during the
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Cabin Safety Compendium 客艙安全手冊(31)
