Abstractions are words that are general rather than specific. Concrete words or terms refer to objects people can relate directly to their own experiences. These words or terms specify an idea that can be perceived or a thing that can be visualized. Abstract words, on the other hand, stand for ideas that cannot be directly experienced, things that do not call forth mental images in the minds of the students. The word aircraft is an abstract word. It does not call to mind a specific aircraft in the imaginations of various students. One student may visualize an airplane, another student might visualize a helicopter, and still another student might visualize an airship. [Figure 3-4] Although the word airplane is more specific, various students might envision anything from a Boeing 777 to a Piper Cub.
Aircraft engines represent another example of abstractions. When an instructor refers to aircraft engines in general, some students might think of jet engines, while others would think of reciprocating engines. Even reciprocating engine is too abstract since it could be a radial engine, an inline engine, a V-type engine, or an opposed type engine. Use of the technical language of engines, as in Lycoming IO-360, would narrow the engine type, but would only be understood by students who have learned the terminology particular to aircraft engines.
Abstractions should be avoided in most cases, but there are times when abstractions are necessary and useful. Aerodynamics is applicable to all aircraft and is an example of an abstraction that can lead to understanding aircraft flight characteristics. The danger of abstractions is that they do not evoke the same specific items of experience in the minds of the students that the instructor intends. When such terms are used, they should be linked with specific experiences through examples and illustrations.
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Any questions on
the components of an aircraft?
Figure 3-4. Overuse of abstract terms can interfere with effective communication.
For instance, when an approach to landing is going badly, telling a student to take appropriate measures might not result in the desired action. It would be better to tell the student to conduct a go-around since this is an action that has the same meaning to both student and instructor. When maintenance students are being taught to torque the bolts on an engine, it would be better to tell them to torque the bolts in accordance with the maintenance manual for that engine rather than simply to torque the bolts to the proper values. Whenever possible, the level of abstraction should be reduced by using concrete, specific terms. This better defines and gains control of images produced in the minds of the students.Interference
Some barriers to effective communication can be controlled by the instructor. Interference, or the prevention of a process or activity from being carried out properly, is composed of factors outside the control of the instructor These factors include physiological, environmental, and psychological interference. To communicate effectively, the instructor should consider the effects of these factors.
Physiological interference is any biological problem that may inhibit symbol reception, such as hearing loss, injury, or physical illness. These and other physiological factors can inhibit communication because the student is not comfortable. The instructor must adapt the presentation to allow the student to feel better about the situation and be more receptive to new ideas. Adaptation could be as simple as putting off a lesson until the student is over an illness. Another accommodation could be the use of a seat cushion to allow a student to sit properly in the airplane.
With the advent of advanced avionics, multitasking has become a form of physiological interference. The term multitask comes from a computer’s ability to simultaneously execute more than one program or task at a time. Although it now refers to humans performing multiple tasks simultaneously, humans are not computers. Research shows that although human comprehension can handle two simple, low-level cognitive tasks at once, a higher level cognitive task takes brain function and concentration to perform optimally. Adding even a simple activity diminishes the comprehension and recall of both. Research shows that multitasking is just a series of constant micro-interruptions and “stop-go” decisions, all of which tend to reduce mental and motor performance.
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Environmental interference is caused by external physical conditions. One example of this is the noise level found in many light aircraft. Noise not only impairs the communication process, but also can result in long-term damage to hearing. One solution to this problem is the use of headphones and an intercom system. If an intercom system is not available, a good solution is the use of earplugs. It has been shown that in addition to protecting hearing, use of earplugs actually clarifies speaker output. Vibration is another possible example of environmental interference, applicable to rotary wing aircraft.
　
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