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ET and airline’s record locator
returns
SS Sold (Non Last Seat Availability) Automatically changes to HK at ET
TK Time Change on Confirmed segment Change element to HK
TL Time Change on Waitlisted segment Change element to HL
TN Time Change on Requested
segment
Change element to HN
NO No Action Taken Delete element (Use DL)
UC Unable to confirm, flight closed Delete element (Use DL)
UN Unable, does not operate Delete element (Use DL)
US Unable to accept sales, have
waitlisted
Change element to HL
UU Have waitlisted Change element to HL
Air/SR Status Codes
Code Explanation
HK Holding Confirmed
HN Holding Need (Requested)
HL Holding Listed (Waitlist)
HX Holding Cancelled
Command Format
<Element No>/<New Text or Code>
Command Examples
5/BOM 91 22 340 6199-H Changes element 5, a phone contact, to new
details
5/OK Change element 5 ( a ticketing arrangement
element) to OK (Ticketed)
6/TL12DEC/0700 Change element 6 (a ticketing arrangement
element) to a new time limit of 12 DEC.
3/2 *Change and reduce number of seats booked
on element 3 to 2 seats while creating a PNR
3/HK Change status of element 3 (an Air or SR
element) to Holding Confirmed (HK)
4/HL Change status of element 4 (an Air or SR
element) to Holding Waitlisted (HL)
5/09001300 Change times on flight segment for element 5
5/09001800+1 Change times on flight segment 5, arriving +1
day
5/09001210-1 Change times on flight segment 5, arriving -1
day
5/P1 Add or change passenger relation for element 5
8/P1-3 Add passenger multiple passenger association
for element 8
3/P Remove passenger association for element 3
5/S Remove segment association for element 5
6/S3 Add segment association to element number 6
*The increase/decrease may only be done upon initial PNR creation, and is not possible for for Direct
Access booking.
CANCEL, DELETE & REARRANGE PNR ELEMENT HEXE, DL, RS
The cancel element command removes the PNR element (name, itinerary and non-itinerary) from the PNR
and transfers this information to the PNR history. By canceling a name element on a retrieved PNR the
system cancels all associated elements to the name and reduces the number of booked seats. The cancel
element command identifier is XE.
The delete element command removes the PNR element with inactive advice codes to the PNR history
without generating teletype message to the concerned airlines at end transaction. You can delete an
itinerary segment with the advice codes HL, HN, UN, HX, NO and UC. You can delete an SSR element with
the advice codes HL, HN US, UN, NO, XX, HN and UC. Before deleting an inactive segment, you are
required to cancel all related passenger or segment associations. HN and HL advice codes can only be
deleted for non-Amadeus System Users. The delete transaction code is DL.
The rearrange element command allow you to rearrange the order of PNR elements in the following cases:
· to rearrange itinerary segments which cannot be arranged automatically by the system
· to rearrange certain non-itinerary elements within their own group.
· to insert certain non-itinerary elements at a specific location within their own family in a PNR.
You cannot rearrange names, seat elements, option elements. The rearrange command entry is RS.
Command Format
XE or DL or RS<Element No>
Command Examples
XE2 Cancel PNR element 2
XE5,6 Cancel PNR elements 5 and 6
XE3-6 Cancel PNR elements 3 through to 6
XE3,4,7-9 Cancel PNR elements 3, 4 and 7 through to 9
XI Cancel entire itinerary (PNR)
ETX Cancel itinerary for all PNRs in the AXR
DL7 Delete inactive segment 7
RS10,8 Switch PNR element 8 with 10
RS11, 7-9 Rearrange PNR element 11 to precede element 7, 8 & 9
Segment Re-book (SB) HESB
The segment re-book commands are also known as the "Should Be" commands due to their command
identifier SB.
You may re-book existing segments in a PNR to change a:
· Class of service in one or more segments
· Date in one or more segments
· Combination of both class and date
You cannot make changes to open segments, information segments, non-participating airline segments,
passive segments and group PNR's. The SB command cancels the existing segments and re-sells the
segment using the new information. The system automatically cancels all elements that were segment
associated to the segment(s) being re-booked. If the system is unable to confirm the new flight it will
automatically display an availability screen for the date requested.
Command Examples
　
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