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Management Handbook” objectives and
concept
􀂄 Presentation of SCMH projects
􀂄 SCMH deployment
IAQG Objectives have recently
evolved
􀂄 Up to now, IAQG produced standards
describing requirements
􀂄 We need now to help suppliers to develop:
• By helping them understanding our requirements
• By providing guidance and best practices on how
to fulfil requirements and achieve objectives and
expectations
Up to Now:
Focusing on the
WHAT
And Now:
Focusing on the
HOW
Focus on the How through the “SCMH”
Supply Chain Management Handbook
Focus on “How” through SCMH
9100
Requirements
Supply
Chain
Mgmnt
Handbook
Inputs for
future revision
of 9100
New or revised IAQG
published documents
(Standards, guideline)
91xx
9131
9103
9102 Links to
SCMH Guidance
material, tools, trainings Includes
Preference is to develop
guidance material
􀂄 The Supply Chain Management Handbook further
explains the requirements in 9100:
• Example
􀂃 9100 states “The organization shall select suppliers
which meet organization requirements”, but does not
say how to assure or demonstrate that they meet
these requirements”
“Supplier Selection and Capability Assessment”
is a guideline on how to assess supplier
capability and select them
New focus on “How” in
particular through “SCMH”
4. Suppliers
sourcing
selection &
approval
2. Contract
Requirements
and Flow Down
5. Plant, material,
skills, capacity
planning &
scheduling
7. Manufacturing
and inspection
(Production and
service
provision)
10. Customer
Support
(Control of
service
operations)
9. Control of
non
conformities,
corrective and
preventive
actions
6. Order
Management
and logistic
(Internal &
external)
1. Sales, Master
Scheduling &
Sequencing
Structure of the SCMH:
11 Business Processes, several projects
Supply Chain Management Handbook
Exists
11. Business Management and Customer Satisfaction Monitoring
3. Design and
development
8. Supplier
operational
management
and product
validation
Work transfer
9103 education
package (Key
characteristics)
Root Cause Analysis and
Problem Solving
Supplier Selection and
Capability Assessment model
Requirements
and flow down
templates
Proposed
Performance
Metrics
Supply Chain
Assessment
New
Product
Introduction
Control of non conformities
“Supply Chain Management Handbook”
Supplier Selection and Capability
Assessment Model
IAQG Leader: Christian Buck – Safran
Objective
􀂄 To build a common model to assess
the Maturity of a Supply Chain to
achieve sustainable On Time & On
Quality delivery objectives
Supplier Selection & Capability
Assessment Model
Four domains assessed:
• Processes
• People & Organisation
• Tools & Data
• Performances Metrics
Four levels of maturity
1. Undefined : No Process, Method, Tools/ No Process,
Method, Tools/ and Appropriate Behaviours
2. Defined and applied
3. Applied and improving
4. Optimising: Implemented and optimised, continuous
improvement
Supplier Maturity Assessment
For each Supply Chain Business Process
Concept
Expectation
Supplier
performance
3+ regular review of
metrics effectiveness
Performance drives action
plans
No measurement of Measuring performance
Performance Performance
Metrics
Internal & external
collaboration.
Real time intelligent
workflows
workflows, internal
collaboration
Multiple Data base
Spreadsheet
Manual : Fax e-mail Tools & Data
Mature process for root
cause & preventive
actions
Root cause process in
place
Process playbooks
Limited preventive actions
Firefighting
actions
Reactive needs
Customer Stimulus Process
Non Conformity 1 2 3 4
Management
Integrated database, clear
Multifunctional team
Highly Skilled
Clear accountability
Cross functions
　
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