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CAUTION : An operating procedure, technique, etc., which may result in
damage to equipment, if not carefully followed.
NOTE : An operating procedure, technique, etc., considered essential
to emphasize.
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CABIN CREW OPERATING MANUAL
INTRODUCTION
GENERAL INTRODUCTION
00.010
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PRESENTATION
ALL
R (2) (4)
The CCOM is made up of one volume, which is divided into 10 chapters. Each
chapter is divided into pre-defined sections. Optional sections can be added to
address, airline-specific requirements (Ex : airline requests...).
Each section is made up of Documentary Units (DU), which are information
segments containing technical data. Each DU is assigned an effectivity.

Chapter 00 : INTRODUCTION
This chapter provides general information about the manual.

Chapter 01: AIRCRAFT GENERAL
This chapter presents an overview of the aircraft.

Chapter 02 : CABIN INTERIOR
This chapter provides descriptive and operational information on cabin
equipment and systems.

Chapter O3 : CIDS AND COMMUNICATION
This chapter provides descriptive and operational information on the
communication systems and on the CIDS, in particular.

Chapter O4 : CABIN INFORMATION AND ENTERTAINMENT SYSTEMS
This chapter provides descriptive and operational information on the
entertainment equipment and systems.

Chapter O5 : EVACUATION DEVICES
This chapter provides descriptive and operational information on the
evacuation equipment and systems.

Chapter 06 : OXYGEN
This chapter provides descriptive and operational information on the oxygen
equipment and systems.

Chapter 07 : EMERGENCY EQUIPMENT
This chapter provides descriptive and operational information on the
EMERGENCY equipment and systems.

Chapter 08 : STANDARD OPERATING PROCEDURES (SOPs)
This chapter provides normal procedures for standard aircraft operations by
the cabin crew.
SOPs consist of inspections, cabin preparations and normal procedures.

Chapter 09 : ABNORMAL/EMERGENCY PROCEDURES
This chapter provides Abnormal/Emergency procedures to be applied by cabin
crews in case of a failure.
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CABIN CREW OPERATING MANUAL
INTRODUCTION
GENERAL INTRODUCTION
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Chapter 10 : CABIN CREW BULLETINS (CCB)
This chapter contains Cabin Crew Bulletins (CCB), which supplement the
information and procedures given in the different CCOM sections. Each CCB
will be managed like a section of the previous chapters.
For chapters 02, 03, 04, whenever possible, a Function Recovery Procedures
(FRP) section will be included at the end of the descriptive section. This section
should assist the cabin crew in resetting/reactivating cabin systems or functions.
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CABIN CREW OPERATING MANUAL
INTRODUCTION
GENERAL INTRODUCTION
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OCT 27/07
PAGINATION
ALL
FORMAT
The "PDF" CCOM is designed with the following paper layout :
-- Page format and size : A5 (148,5 mm x 210 mm), or "Double A5" (210 x 297
mm).
-- Orientation : Portrait
-- Left-Hand/Right-Hand.
-- Standard character type and size : Helvetica, 9 points.
The PDF CCOM page is composed of the following three zones :
-- A header,
-- A footer,
-- A body.
HEADER
The header is composed of the following three parts :
-- The left side : Includes the manual’s title, the applicable aircraft program, and
the applicable logo (company logo, or Airbus logo by default).
-- The middle : Indicates the title of the current chapter at the top of the zone,
and the title of the current section at the bottom of the zone.
-- The right side : Provides the sections’s identification and revision date.
HEADER
CABIN CREW
OPERATION MANUAL
00.040
JAN 09/03
INTRODUCTION
LIST OF SECTIONS
NOC 00010 00201 0001
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CABIN CREW OPERATING MANUAL
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FOOTER
The footer contains such remaining Operating Manual identification data, not
included in the header, as : The extracted Document IDENT, and page numbering
information (that is, the current page number and the total number of pages).
EXAMPLE : FLEET CCOM
AFR A318/A319/A320/A321 FLEET CCOM PAGE 1 OF 5
NOC 00010 00202 0001
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CABIN CREW OPERATING MANUAL
INTRODUCTION
GENERAL INTRODUCTION
　
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