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continuous monitoring, measuring, reporting and improving safety management outcomes and the health and safety performance of employees and operations

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educating and training based on defined competencies

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complying with regulatory and company standards

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effectively managing all aspects of risk consistent with the nature of work and scale of risk

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recognising employees who demonstrate safety excellence and develop innovative safety solutions

SAFETY MANAGEMENT  Qantas is required to implement and maintain a formal Safety Management System to meet national and international regulations. Qantas’ integrated management system standard, Qantas Management System (QMS), is a world leading approach that contributes to strong safety, health, security, risk and environment outcomes. This overarching approach enables the Group to meet its obligations across the business in a consistent way. Safety performance is monitored across all areas of Qantas. Information on potential safety and health hazards are provided by employee reports, automated monitoring systems and a continual examination of safety incidents and environmental conditions to target improvements. A set of OHS programs are in place that aim to provide a safe and injury-free workplace and underscore operational excellence. Brought together under the title be safe!, and within the overarching QMS, these programs are part of a goal of zero injuries and occurrences through effective safety systems, a healthy and safe work environment and a strong safety culture. be safe! is supported by senior and executive management and Board review of safety performance and resultant accountability, safety beliefs, cardinal rules, the eXcel employee recognition program and regular communications. Business areas have further tailored the OHS programs based on their risk profiles and operational needs. Integral to all business processes, the Group’s OHS programs deliver legislative compliance and behavioural and cultural change. 
Qantas Airways Limited ABN 16 009 661 901
Further information and media releases can be found at the Qantas website: qantas.com
September 2010

FATIGUE MANAGEMENT Qantas is committed to managing risks associated with the complex issue of fatigue. The Group’s aim is to minimise the risk of fatigue-related incidents or accidents. Qantas has a multi-faceted fatigue risk management system that includes: 
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policies setting out clear responsibilities for managing fatigue from personal, management and organisational perspectives

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guidelines and tools for improved shift work design and the provision of rest opportunities

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education for employees regarding the risk of fatigue and personal risk management strategies

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monitoring systems for continuously evaluating risk and effectiveness of control measures
　
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