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3.4.3 Test Quality……………………………………………….. 7
3.4.4 Quality Control of Sub-Contractors…………………….. 7
3.4.5 Purchased Material Quality……………………………… 7
3.4.6 Six Sigma…………………………………………………. 8
3.5 Customer & Product Support……………………………. 8
3.6 Spares Policy & AOG Support………………………….. 8
3.7 Repair & Overhaul Service……………………………… 9
3.8 Technical Data & Technical Publications…………….. 9
4.0 PREVIOUS DESIGN & PROGRAM EXPERIENCE…………. 9
1.0 Company Overview
Forming part of the Industrial Manufacturing Corporation, Arrowhead Products was
founded in 1937 and is a global Leader in the Design, Manufacture and Test of State-of
the-Art Composite and Metallic Ducting Systems and Components for Aircraft and
Aerospace Applications
With headquarters in Cleveland, Ohio, The Industrial Manufacturing Corporation has 30
plants located in the USA, China, and Europe employing 3500 highly trained personnel
with a turnover in excess of $400 Million.
1.1 Overview – Arrowhead Products
With facilities located in the USA, Arrowhead Products employs approximately 560 staff
with a turnover of $77 Million in FY 08.
Our global reputation has resulted in an impressive customer base providing systems for
both fixed wing and rotary wing aircraft across all market sectors for both commercial and
military applications.
At Arrowhead Products we continue to invest in the development of new materials and
product design, offering our customers the most efficient and cost effective systems
possible providing continuous trouble free service.
An extensive in-house manufacturing capability has been established to support
fabrication of both the nonmetallic and metallic aircraft low pressure and high pressure
ducting.
1.2 Familiarity with Aerospace Industry Requirements
Experience of integrating systems for aerospace is at the forefront of Arrowhead Products
business plan and the content of this proposal is based on a clear understanding of the
program, certification, performance, and engineering requirements generally defined in the
information provided and those requirements resulting from referenced military,
government, and non-government standards, specifications, and regulations.
2.0 Manufacturing Facilities & Capabilities
The company’s plant facilities cover 250,000 square feet, with approximately 200,000
square feet in fabrication and manufacturing facilities. The remaining area covers test
laboratory areas, engineering and administrative office space. Manufacturing capability
exists to fabricate all aspects of the system; Arrowhead can fabricate essentially all detail
parts from raw material, perform final assembly, inspect, test and insulate the ducts inhouse...
Arrowhead’s facilities include a complete tool fabrication capability with machine shop
equipment ranging from small tooling lathes and mills to a 60-inch vertical turret lathe, a
complete jig and fixture assembly area that incorporates precision surface tables, ro-tabs,
optical comparators, coordinate measuring machines, and a plaster, tool and die shop.
For the purpose of producing non-metallic rigid Composite ducting Arrowhead Products
capabilities include autoclave and oven curing techniques and coupled with the
manufacture of lightweight and ultra lightweight flexible tubing enables the company to
produce and optimise in house all the parts required for a complete Low Pressure Air
Distribution System.
3.0 Management Overview
3.1 Program Management
To manage the integration of the design, development, and production activity within
customer expectations and requirements, Arrowhead would assign a dedicated Program
Manager. The Program Manager would provide a single point of contact for all program
related activities. The Program Manager’s team would consist of representatives from all
required disciplines necessary for contractual performance. The Program Manager would
have a direct line communication path to the company President and his staff to assure
that the entire company’s resources will be available.
　
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